What's inside
- The 3 types of IT support you should know: break-fix, managed services, and co-managed IT, and which one fits your business
- Why businesses switch IT providers, and the warning signs that your current one is coasting
- How to prep for a clean IT handoff without downtime
- 12 things to know before choosing a new IT provider
- What kind of IT setup you actually need
- IT terms explained in plain English
- Smart questions to ask during the sales call
- How to read a service agreement without falling asleep
Bonuses included
- Quick-Compare Worksheet to vet your top three providers side by side
- Plain-English Tech Jargon Decoder covering the 50 most common terms
- IT Setup Breakdown to determine the level of support you need
- Sales Call Detective: the key questions to ask any provider
- A guide to reading a service agreement so you never fall prey to a bad one
About the author
Evan Fannin founded The Network Gurus more than 15 years ago and still answers the phone during outages. This book came out of hundreds of conversations with Southwest Florida business owners who were burned by their last provider, overwhelmed by jargon, or tired of guessing what good IT is supposed to look like.

