When IT stops, shipping stops
For a manufacturer or distributor, downtime isn't an inconvenience. If the ERP is down, orders don't release. If the warehouse Wi-Fi drops, scanners stop and trucks wait. If ransomware hits, it often reaches the machines on the floor. Manufacturing has been one of the most targeted industries for ransomware for years, because attackers know every hour of downtime costs money.
We manage the office, the warehouse, and the connections between them with security built in and one flat monthly price per user.
What we manage for manufacturers and distributors
- Office and warehouse networks, firewalls, and Wi-Fi designed around racking, docks, and scanners
- Separation of shop-floor equipment and older machine PCs from the office network
- Servers and cloud accounts behind your ERP, inventory, and shipping systems
- Label printers, barcode scanners, and rugged handhelds
- Microsoft 365 or Google Workspace, with access that matches roles and shifts
- Tested, immutable backups of ERP data and file shares, with a written recovery time you can plan around
- Endpoint detection and response, email security, enforced MFA, and staff training
- 3CX cloud phones with call routing for sales, customer service, and the warehouse
- Coordination with your ERP reseller, EDI provider, internet carriers, and equipment vendors
Protecting the floor from the front office
Most ransomware starts with an email or a stolen password in the office, then spreads to anything it can reach on the same network. Equipment controllers and the PCs that run older machines often can't be updated without voiding a warranty or breaking the software. The fix is separation: put production equipment on its own network segment, allow only the connections it actually needs, and monitor the boundary. It's one of the highest-value projects a manufacturer can do, and we recommend it for every manufacturer we work with.
Built for shifts and storms
Second and third shifts need help too. Our monitoring runs 24/7, and critical outages are escalated right away. Every managed client gets off-site backups, a written recovery plan, and a pre-storm check-in during hurricane season.
Getting started
A free IT and compliance assessment is a 60-minute on-site visit, including a walk of the floor and warehouse, and produces a written report of gaps and priorities. No cost, no obligation.