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The Network Gurus

3CX Silver Partner

Your local 3CX Silver Partner

We install, host, support and monitor 3CX phone systems for businesses across Sarasota, Manatee and Charlotte counties, and watch every one of them daily.

Book a 15-Minute Call (888) 538-6881
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3CX is what we run, and what we run on

The Network Gurus is a 3CX Silver Partner, and 3CX is the phone system behind most of the businesses we support across Southwest Florida. Our own office runs on 3CX too, including the AI agents we recommend to clients.

Most phone vendors install a system and disappear until something breaks. We treat your phones the way we treat your network: monitored, backed up, updated and supported by the same local team you already call.

What we do with 3CX

  • New systems: design, licensing, hosting, number porting, desk phones, softphones and the mobile app
  • Takeovers: inherit a 3CX someone else installed, audit it, back it up and clean it up without downtime
  • Call flows: auto-attendants, queues, ring groups, office hours, holiday schedules and after-hours on-call routing
  • AI agents: AI receptionists that answer, route and take messages when your staff can't
  • Integrations: Microsoft 365 contacts and Teams, CRM and practice-management click-to-call
  • Recording and reporting: call recording, queue statistics and retention set to your compliance needs
  • SIP trunks: carrier selection, failover and number management

Every system watched, every backup tested

Our founder, Evan Fannin, built Sikurd, a platform for monitoring and managing 3CX phone systems at scale. Every system we manage runs through it. As of this month:

  • 100% of systems online and reachable
  • 100% with a fresh nightly backup
  • 100% with a managed backup we've restored and verified, not just taken

When a trunk degrades, a license is about to expire or an update is waiting, we see it before your front desk does.

Why a local 3CX partner matters

Phones are the first thing customers notice when they break. A local partner means someone who can be on site to swap a phone, trace a cable or reroute a line during a hurricane, and who already knows your network because they manage it too. One call fixes it, instead of the phone vendor and the IT company blaming each other.

Getting started

Already on 3CX and want a better partner? Or replacing an old phone system? Book a 15-minute call and tell us what you have, or estimate your monthly cost first.

How it works

How we onboard every service

Every client goes through the same five steps, so nothing depends on guesswork and you always know what comes next.

  1. 1

    Assess

    We document every device, account, and risk on your network, typically within the first week.

  2. 2

    Onboard

    Urgent issues get fixed and monitoring goes live within 30 days.

  3. 3

    Stabilize

    Recurring problems are root-caused, not just patched over.

  4. 4

    Optimize

    Performance and security are tuned month over month.

  5. 5

    Plan

    Quarterly reviews tie your IT budget to where your business is headed.

See the full process →

Questions we hear

Frequently asked questions

Don’t see your question? Call us and a real person will answer.

What does being a 3CX Silver Partner mean?

3CX ranks the partners who sell and support its phone system by training and by the customer systems they support. For you, it means direct access to 3CX licensing, support escalation and new features as they're released.

Can you take over a 3CX system someone else installed?

Yes. We audit the current setup, move the license under our partner account with your permission, take a verified backup, fix anything risky, and document every route, queue and extension before we change anything.

Where is our 3CX hosted?

Your choice. We can run it on 3CX's own hosting or in our managed cloud. Either way it's your dedicated system, not a shared one, and we handle updates, backups and monitoring.

Will we keep our phone numbers?

Yes. We port your existing numbers and schedule the cutover so calls never stop ringing.

How do you know our phone system is healthy?

Every system we manage is monitored in Sikurd, the 3CX management platform our founder built. It checks connectivity, call quality, updates and licenses around the clock, and takes backups we actually test by restoring them.

Can 3CX answer calls with AI?

Yes. 3CX supports AI agents that answer, route callers and take messages after hours or during busy times. We set them up with your own greeting, hours and routing rules, and we run them on our own phone system first.

What does 3CX cost through you?

Phones are priced per user, with setup and number porting included. Use our estimate tool to see a monthly range, or ask for a written quote.

Free IT assessment

Know where you stand before something breaks

A plain-English review of your security, backups, and support experience. No cost, no obligation, and the report is yours to keep.

Book a 15-Minute Call or call (888) 538-6881