We know healthcare
Your practice runs on EHR, practice management software, imaging systems, and patient scheduling tools. These cannot go down mid-appointment. We manage the network those systems depend on, and we understand why a slow afternoon login is more than an inconvenience.
Compliance
HIPAA and HITECH shape how we configure access controls, encryption, audit logging, and backup for healthcare clients. We sign Business Associate Agreements and coordinate with your compliance officer or consultant. See exactly what we do for HIPAA.
Relevant services
What a practice needs from IT, in order
- Nothing goes down during patient hours. The schedule, the EHR, the imaging workstation, and the phones are the practice. Monitoring, patching outside clinic hours, and a technician who knows the building are how we keep them up.
- Patient data is protected and you can prove it. Role-based access, enforced MFA, encryption, audit logs, tested backups, a signed Business Associate Agreement, and an annual risk assessment.
- Staff can get help without leaving the front desk. A phone call and a remote session, not a ticket that sits until tomorrow.
- The vendor finger-pointing stops. When the EHR vendor blames the network and the network vendor blames the EHR, you need one party who owns the problem. That's us.
Systems we support in practices
- Cloud and on-premise EHR and practice management platforms
- Imaging workstations, dermoscopy and clinical photography, and image storage
- Patient scheduling, reminders, and check-in kiosks
- Phone systems with after-hours routing and fax-to-email
- Secure patient communication and portals
- Lab and e-prescribing integrations
- Credit card terminals on a segmented network
Common gaps we find in Sarasota-area practices
- A shared front-desk login that every medical assistant knows
- Clinical photos on a camera card or a staff phone with no encryption
- Backups running to a drive on the server, never restored
- Guest Wi-Fi on the same network as the EHR
- No audit log review, ever
- Business Associate Agreements missing for the IT provider, the billing company, or the marketing vendor
- A risk assessment from years ago, or none
Working with your compliance officer
We're not a law firm and we don't pretend to be your compliance program. We own the technical safeguards, sign a BAA, provide the risk assessment and evidence through the Compliance add-on, and coordinate with your privacy and security officers or your compliance consultant on policy and training. Here's exactly what we do for HIPAA.
A practice built from day one
Sarasota Satya Dermatology opened with its entire IT environment built by us: hardware, EHR, imaging, network, backup, and security. Years later it's still a client. Read the story.